Call Center
Services

Lower your costs and increase your revenue while outsourcing call center with Mediamax International.
Fully scalable plans from 1 agent & up.
Bilingual Agents / English-spanish
Inbound Call Center Services
Lower your costs and save time with inbound calls.
Our live agents are ready to answer your incoming phone calls, emails and text messages.
Outsourcing with us saves you money on staffing, office space, equipment and overhead costs, while bringing you back the freedom you need to focus on managing your business.
Inbound Key Benefits:
  • Affordable for small business / plans from 1 agent to hundreds.
  • No calls are lost / non-stop service for your customers.
  • Bilingual agents / don’t loose a customer that doesn’t speak English.
  • Lower your overhead costs and save time.
  • Potentially increase your revenue.
Outbound Call Center Services
Grow your business with outbound calls...
Our live agents are ready to make your outgoing phone calls, emails and text messages.
Our outbound call centers can potentially help increase your revenue by reaching new prospects and consolidate existing customers. Outsourcing to Mediamax International can also help you in complying with strict government regulations, including The National Do Not Call Registry (DNC), and The Telephone Consumer Protection Act (TCPA).
Inbound Key Benefits:
  • Affordable for small business / plans from 1 agent to hundreds.
  • Reach new prospects / generate sale leads.
  • Consolidate your existing customers.
  • Bilingual agents / don’t loose a prospect that doesn’t speak English.
  • Lower your overhead costs and save time.
  • Better compliance with regulations.
  • Potentially increase your revenue.
Automated Call Center Services
Save on costs while speeding customer service with our Automated call services.
Our automated inbound and outbound call center services includes telephone call, email, texting and software services performed electronically.
Lower or eliminate your high costs of live agents handling certain type of calls. Streamline customer service by automating these calls so that you can focus your live staff on revenue-driven tasks.
Automated Key Benefits:
  • Immediate Response to High-Value Callers.
  • Simultaneously call multitudes at the same time automatically.
  • Automatically route incoming calls to specific agents / departments.
  • Streamline operating environment / automate customers service.
  • Economically reach new prospects / generate sale leads.
  • Bilingual automation / don’t loose a prospect that doesn’t speak English.
  • Greatly lower your overhead costs and save time.
  • Better compliance with regulations.
DNC-free Listings
Full DNC free data for more than 50 Telemarketing projects, good connectivity at the best price of the market.
Comply with strict government regulations, including The National Do Not Call Registry (DNC), and The Telephone Consumer Protection Act (TCPA).
Call Center Tech Support Services
Let our dedicated IT professionals provide you with the backbone for your center.
Our information technology engineers are top professionals experience in call center technology and are ready to setup your new center from scratch, or improve your existing center and resolve any challenges.
Tech support Key Benefits:
  • Immediate response plans available
  • Setup configurations tailor-made to your specific need.
  • Setup automatically route incoming calls to specific agents / departments.
  • Setup Streamline operating environment / automate customers service.
  • Setup Bilingual automation / don’t loose a prospect that doesn’t speak English.
  • Greatly lower your overhead costs and save time.
  • Better compliance with regulations.

A few steps for your marketing success.
Let us take on your branding challenges and help your business communicate effectively.

MEDIAMAX INTERNATIONAL
A division of Tovar & Associates, Inc.
(786) 306-0672
maxtovar@mediamax.cc
10510 NW 74 Street, Doral, Fl 33178

Scroll to Top